Cookie Policy of Hugo Casino

Cookies are small text files composed of strings of letters and numbers that websites visited by the user send and store on their computer, smartphone, or tablet. Subsequently, on each subsequent visit by the same user, these files are retransmitted to the site that generated them. This operation allows the platform to recognize the user's device, store their configuration preferences, optimize page loading times, and offer a personalized and interruption-free user experience.

At Hugo Casino, we use these technologies primarily for essential technical purposes, related to the security of gaming sessions, prevention of fraudulent activities, and aggregated statistical analysis of visitor behavior, solely for the purpose of improving the user interface and the services offered.

To ensure maximum transparency, the cookies used on our platform are divided into clearly distinct commercial categories, each linked to a specific technical or operational function of the system.

Strictly necessary cookies

This type of cookie is essential to allow the user to navigate within the platform and to take advantage of all its basic functionalities, such as secure access to the reserved areas of their personal account, maintaining the active session while moving from one page to another, and the correct management of security protocols. As these are indispensable tools for providing the service explicitly requested by the user, their installation does not require prior consent and they cannot be individually deactivated through our preference systems.

Performance and analytics cookies

These cookies collect information in an anonymous and aggregated format about how visitors interact with the platform. They allow us, for example, to know the total number of visits, the most viewed sections of the site, the average time spent on each page, and any detection of technical error messages. The sole purpose of this collection is to monitor system performance, detect structural anomalies, and constantly improve the overall efficiency and usability of the platform for all users.

Functionality cookies

Functionality cookies allow the platform to remember choices previously made by the user, such as the preferred language selection, graphic customizations of the interface, or content display options. The purpose of this category of tools is to provide more advanced functions tailored to the user's browsing habits, preventing them from having to reset the same parameters with each subsequent access.

Advertising and targeting cookies

These tools can be activated to understand the interests shown by the user during the use of the platform. They analyze browsing habits for purposes related to profiling or displaying relevant commercial communications, provided the user has given explicit consent. Hugo Casino adopts an extremely restrictive and controlled approach to the use of these technologies, limiting their activation only to cases strictly in accordance with the preferences expressed by the user.

Upon first access to our platform, the user is shown an immediate, clear, and transparent information banner regarding the use of cookies. Through this tool, it is possible to accept the installation of all cookies, completely reject non-essential ones, or access a detailed configuration panel to individually select the categories of cookies for which activation is authorized. The consent expressed by the user can be modified, revoked, or updated at any time by accessing the dedicated settings available permanently in the footer of our platform.

In addition to the selection tools provided directly on the platform, the user retains the right to configure, block, or delete cookies by directly modifying the settings of their internet browser. Each software presents different procedures for managing these parameters, which are typically found in the menus called "Options", "Tools", or "Privacy & Security".

We wish to inform the user that the total deactivation or blocking of strictly necessary cookies could compromise the technical stability of the platform, drastically limiting access to some essential functionalities or preventing the correct completion of operations on their personal profile.

In certain specific circumstances, our platform utilizes external technical services provided by partners specialized in data analysis, IT security, or the integration of multimedia modules. Consequently, during navigation on the site, these third-party providers may install their own cookies on the user's device. Hugo Casino does not exercise direct control over the structure and retention periods of third-party cookies, which are exclusively governed by the privacy policies and cookie policies of their respective independent providers.

Hugo Casino reserves the right to make modifications, additions, or updates to this Cookie Policy at any time, both to adapt it to the introduction of new technical functionalities on the platform and to incorporate any regulatory or interpretive changes at the national and European level. Any structural modification will become fully effective from the date of its publication on the site. We therefore invite users to periodically consult this page to stay constantly informed about how these technological tools are used.